Returns & Exchanges

At Murphy and McNeil, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a straightforward return and exchange process within 30 days of delivery.

1

Initiate Your Request

Contact our support team with your order number and details of the items you wish to return to receive a Return Merchandise Authorization (RMA).

2

Prepare the Package

Securely pack the unused items in their original packaging, ensuring all tags and seals are intact to qualify for a full refund.

3

Ship the Items

Affix the provided shipping label or use a trackable carrier of your choice to send the package back to our fulfillment center.

4

Receive Refund or Exchange

Once our team inspects the returned goods, we will process your refund to the original payment method or ship your replacement items within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing